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Frequently Asked Questions

What are counseling services? Counseling is an opportunity to discuss personal concerns/issues with a psychologist or a professional counselor and explore ways of working through them. Although some students may wish to utilize counseling services over the course of the semester or year, many students may need only one or two counseling appointments to discuss a current situation in order to gain clarity and/or direction. Besides individual counseling, counseling services also include therapy groups, support groups, and psycho-educational groups, as well as consultation and referral services, and crisis intervention.

Who goes to counseling and for what? Many people of all ages and backgrounds access counseling support. Here at Misericordia, University, students access support for concerns such as stress, interpersonal conflicts with peers and family, anxiety, depression, grief, identity issues, etc…Any matriculated student may access counseling support.

Where is  CAPS Center  located? The Center is located on the lower level of McGowan Hall.

What hours is the CAPS Center open? Generally, the Center is open from 8:30am to 4:30pm Monday through Friday. Evening and weekend appointments are available upon request when necessary. For on-campus emergencies after hours, the counselor on call can be accessed by contacting the Office of Safety and Security at 674-6300 or by contacting a Resident Assistant (if the student lives in a campus residence hall).

Who staffs the CAPS Center? The Center is staffed by a Licensed Psychologist and a Licensed Professional Counselor who have a Doctorate in clinical psychology and a Masters in counseling respectively. In addition the CAPS Center staff works with various consultants for specific needs, such as an Addictions Counselor and Licensed Nutritionists.

How do I make an appointment? To make an appointment you can call the Counseling Center at 674-6408 or stop down in person and ask Carol, our office manager, for an appointment or email Dr. Cindy March at

How long do I have to wait for an appointment? You should be able to get an appointment within one week. At times, however, the demand exceeds the number of available counselor hours and so the wait during those times would be approximately two weeks.

Is there a limit to the number of times I can be seen in the Center? The Center has a six-session limit per semester. If needs are such that they require more long-term or more intensive therapy, community referrals will be offered.

What is the cost of counseling services? There is no cost for any counseling service for matriculated students.