CACE WORKSHOPS

#1 Event Planning Made Easy

When:
Monday, September 23, 2019

10:00 AM – 11:30 AM

Where:
Misericordia University, Sandy & Marlene Insalaco Hall
Huntzinger Room INS 218 (Upper Level)

Who:
Hosted by Johnna Evans, M.S.

What: Whether planning a meeting for a small internal group or a major event for a large external audience, planning is key. This sessions provides a step-by-step guide to planning any type of event and offers tips to make every one one successful and memorable.

Cost: $25


#2 Exceptional Customer Experience: Don't We All Expect It?

When:
Tuesday, October 22, 2019
10:00 AM – 11:30 AM

Where:
Misericordia University, Sandy & Marlene Insalaco Hall
Huntzinger Room INS 218 (Upper Level)

Who:
Hosted by Paul Nardone, M.S.

What: Understanding customer experience and the customer journey is critical for all organizations. This session will assist individuals in developing a stronger understanding of "customer experience" and the "customer journey" in an era of increasingly complex consumer behavior. Given the multiple touch points we all have with those we serve, this session is for anyone interested in creating and delivering positive customer experiences.

Cost: $25

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