Student Success Center Mission Statement

The Misericordia University Student Success Center (SSC) enhances learning through our collaborative, compassionate, and personalized approach. We seek to empower students through the development of academic and social skills, connection to resources, and the encouragement of self-efficacy. As campus liaisons, we strive to create an environment that welcomes all, and to develop relationships that promote student persistence and success.

For more information, please call (570) 674-6408 or e-mail Carol Llewellyn at or visit us in Alumnae Hall, Lower Level.

Academic Services

Individual Academic Support

The Student Success Center offers individual academic support to students who request help with general study skills and learning strategies. Students who are experiencing difficulty in specific courses or would like to improve their performance in a specific course or courses can make an appointment with one of the Student Success Center's academic support professionals. The student will receive a professional assessment of current strategies, suggestions for alternate strategies and follow up services. The Center's staff also accepts referrals of students by staff and faculty. Once a referral is made, the SSC will contact the student and offer academic support services as indicated.

Peer and Professional Tutoring

Misericordia University offers a variety of tutorial options to assist students in achieving academic goals. Small group tutoring is provided in most core curriculum courses and many professional courses. Peer Tutor Training is mandatory for all students who are eligible to tutor. Peer tutors must maintain a "B" or better in the classes they tutor. Tutoring services operate out of the Student Success Center, which is located in the lower level of Alumnae Hall. All tutorial services are free of charge.

Academic Interventions for First Year Students

The Student Success Center closely monitors first year student grades. During the first semester, students who are struggling academically at midterm are invited to attend a voluntary academic support program called A.I.M. (Agility, Intelligence, and Motivation). The program consists of a five-week workshop series that assists students in developing time management skills, study skills, learning strategies and behaviors associated with success in college. In addition, the students in A.I.M. are placed into small tutoring groups facilitated by specialized Peer Learning Assistants to support their coursework.

For students who are placed on academic probation after the first semester, The Student Success Center provides a required academic intervention program called TARGET. This program consists of a semester long intervention program that helps students develop time management skills, study skills, learning strategies and behaviors associated with success in college. The Academic Support Staff maintain close contact with the faculty and sports coaches of students involved in the program for the purpose of monitoring student progress. Students are also placed in tutoring groups that addresses the course work where the student needs the most assistance. Again, Peer Learning Assistants facilitate the tutoring groups. Along with the workshops and tutoring, the students are required to see a counselor and maintain regular contact with an academic support professional at the Student Success Center.

Academic Coaching

Engaging in academic coaching provides students with the skills, guidance and support necessary for reaching short- and long-term goals and overall achievement. An Academic Learning Specialist works individually with students to clarify priorities and set milestones for success. The Academic Learning Specialist shares appropriate strategies, academic learning tools and campus resources enabling students to meet their full potential while at Misericordia University and beyond.

Some of the topics covered through academic coaching are time management, organization, reading strategies, note taking, test anxiety, exam preparation, test taking, learning styles, motivation and goal setting.

PAL student group


Each semester, the Student Success Center offers a series of workshops to help students develop skills necessary for academic success. Workshops typically offered include: Time Management; Preparing for Midterms and Finals; Academic Organizing; APA Documentation Style.

Writing Center

The Misericordia University Writing Center


The Misericordia University Writing Center supports students, staff, and faculty in all facets of the writing process by empowering writers in a friendly and supportive environment and by providing exceptional writing assistance and resources.


The Misericordia University Writing Center will become a model of excellence in writing assistance and a trusted, reliable campus resource.


To advance the Mission and Vision of the Misericordia University Writing Center by:

  • Working in a partnership with the faculty and staff to identify and assist those students with the greatest writing needs.
  • Assisting students in improving their writing capabilities for their academic classes.
  • Offering help for students with writing projects not directly related to their academic classes, such as job letters and graduate school applications.
  • Creating a sense of community and presence on campus.
  • Using a holistic, student-centered approach.
  • Maintaining a consistent training and development program.

When you stop by, don't forget:

  • a copy of your assignment
  • any notes or drafts you might have
  • a writing instrument
  • an open mind

You should expect:

  • To talk as much as--if not more than--the writing consultant
  • To write
  • To spend between 15-30 minutes in conference

Drop-In Hours:

Monday - Thursday

10a.m. to 4p.m. and 5p.m. to 9p.m.


10a.m. to 3p.m.

Appointments will be confirmed given tutor availability.

Please call or email us for more information


Special Programs

Bridge Program

The Bridge Program provides incoming first year students with an opportunity to come on campus five days before their first semester begins to learn skills and techniques to help them build a "bridge" between their high school and college experiences. The Bridge Program provides both academic and personal motivational support through a series of workshops that address note-taking, academic organizing, time management, text book reading, goal development, stress management, peer pressure, and positive thinking. Students are assessed in the areas of study skills, personality/learning style and self-esteem. They are then provided with techniques to strengthen areas of weakness and are affirmed in their areas of strength. In addition, students have an opportunity to get to know other students before the formal semester begins and to develop the staff, student and faculty support networks that can assist them in making a smooth transition to college. Student participation in the Bridge Program is by invitation and is strictly voluntary.

First Year Experience

The First Year Experience Program (FYE) is designed to orient first year students to the institution and help them integrate themselves into the College community. Through a special introductory session at orientation and six follow up weekly classroom workshops during the Fall semester, all first year students have the opportunity to become familiar with key offices, services and resource on campus and to explore issues related to college life, i.e., diversity, wellness, thinking, learning, peer pressure and drugs and alcohol. They also have an opportunity to develop a support network consisting of fellow students, student service personnel and faculty. During the Spring semester, all First Year students participate in another FYE Program devoted to leadership development. Students work with their facilitators and classmates to assess their leadership potential and plan for activities and opportunities to explore their leadership capabilities both on and off campus.

Choice Program

Misericordia University's Choice Program consists of a series of seven workshops designed to assist Undeclared students explore their interests, values and skills as well as the various Misericordia major curricula and world of work. All incoming first year Undeclared students are encouraged to participate in this experience. During the seven-week series, students will complete a series of informal assessments, engage in individual and group reflection experiences, interact with area employers representing student's fields of interest, explore the Misericordia catalogue and meet with Misericordia professors to explore career options in the various major fields. The Choice Program offers Undeclared students an opportunity to interact with other students who are exploring their futures and provides them with a support system as they adjust to college and make decisions about their major and career choices. This workshop series is co-facilitated by the Student Success Center and the Insalaco Center for Career Development.

Undeclared Academic Advising

Each student at Misericordia University is assigned an academic faculty advisor within the student's major department. Students who are undecided about their major are assigned an advisor who is representative of the faculty or student services. These particular advisors are individuals who have demonstrated an interest in the undeclared student and who have participated in training activities regarding undeclared advising and the various college curricula. Academic advisors are students liaison with other college offices. Advisors should be consulted often for guidance and advice. In addition to lending academic guidance, advisors can provide information on resources on campus and on where to obtain and how to complete necessary forms pertaining to academics. Academic advisement for Undeclared students is coordinated through the Student Success Center. For more information, call (570) 674-6408 or e-mail at

Services for Students With Disabilities


Jessica M. Randall, MBA, MEd, MAS - Director of the Student Success Center, contact

Kristen Ricardo, M.S. - Assistant Director, Student Success Center/Office for Students with Disabilities, contact

Matthew S. Hinton, M.A., M.F.A - Assistant Director/Academic Student Services Writing Center -contact

Megan Hurley, M.S.- College Liaison - College of Health Sciences and Education, contact

Marianne Guarnieri - College Liaison - College of Arts and Sciences; College of Business, contact

Holly A. Lightcap, M.A. - Coordinator, Academic Coaching, contact

Jennifer Cory, M.S. - Coordinator, Tutoring Center, contact

Scott Woolnough,M.S. - Coordinator, ALP, contact

Kelli Gargone, Coordinator, ALP, contact

Jessica Aritz - Coordinator, ALP, contact

Kathy Zawatski - Administrative Assistant, contact

To Make An Appointment

To schedule an appointment, call the SSC (570) 674-6408 Monday through Thursday 8:00 a.m. - 4:30 p.m., Friday 8:00 a.m. - 4:00 p.m. or visit the SSC in the lower level of Alumnae Hall. Evening and weekend appointments are available upon request. For more information on the SSC, e-mail or call (570) 674-6408.

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